Business owners are facing a lot of stress and uncertainty right now. That’s why we want to provide upfront, transparent information to help you navigate these unforeseen days. If you need further assistance, we’re here to help. Simply log into My Account at https://account.thehartford.com/customer/#/login?appid=OBSC or call us at 866-467-8730.
Premium Billing
We understand the financial difficulty COVID-19 has caused for many. For business insurance customers, we will not be assessing late fees for premiums and will be suspending cancellations for non-payment until May 1, 2020. We will continue to evaluate these policies based on the circumstances that develop in the upcoming weeks. We will also continue to comply with any directives issued by state departments of insurance on billing issues.
Premium Audit
We understand administrative tasks may not be a top priority right now. If you’re struggling to submit payroll reports or finish your final premium audits, we are here to help. We’re committed to being flexible with respect to the completion of final audits, non-compliance notices and final premium audit payments, our team will do their best to work with you to understand all your available options.
Lastly, we understand many of you will have changes to your operations and exposures due to COVID-19. If this is true in your case, please contact us so that we can work with you to accommodate these temporary changes in your business operations.
There are more helpful resources at https://www.thehartford.com/coronavirus/businesses