As a protection company, Encompass is working to keep our customers and communities safe and healthy as we change our routines to slow the spread of COVID-19. We are committed to making sure you have the support you need during these challenging times.
- Log in to MyEncompass to access your policies.
- Your Encompass agent and the office staff are available by phone or email during business hours; however, some agencies may close temporarily as they adhere to local, state and federal guidelines.
Looking For Payment Relief?
- Customers facing financial challenges can now request a special payment plan that allows auto and property insurance premium payment to be delayed without penalty. Please contact 1-800-262-9262 for more information. With social distancing, there may be fewer team members available to answer calls and hold times may be longer than normal.
Other Important Information:
- Encompass will automatically cover customers who use their personal vehicles to deliver food, medicine and other goods for a commercial purpose during their COVID-19 state of emergency period. Standard personal auto policies typically exclude such coverage. This additional protection will be added to policies in all states and will be in effect while a COVID-19 emergency order is in place in your state. No action is required on your part.